The purpose of the ITIL®4 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL®4 terminology, structure and basic concepts and has comprehended the core principles of ITIL®4 practices for Service Management. The ITIL®4 Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL®4 practices for Service Management without further guidance. More Info: https://secc.org.eg/English/TrainingsAndExams/ITILFoundation/Pages/default.aspx