About ITIDA

What does ITIDA do?

 

The Information Technology Industry Development Agency (d.b.a. ITIDA) is the one-stop-shop for ICT companies, ICT professionals, entrepreneurs, students, and investors in Egypt.

 

Whether you are a foreign investor seeks to set up a business or a multinational investing in Egypt, ITIDA is your strategic advisor.

 

The Agency tailored a set of capacity building programs for both graduates and professionals specialized in information technology.

 

In the time we help entrepreneurs develop an innovative mindset, we are building entrepreneurial ecosystems to accelerate their businesses.

 

Visit What We Do webpage and get to know more about ITIDA.



Why do I become a member of ITIDA / register to the Agency’s website?

 

The opportunities are endless when you are a registered member of ITIDA database.

 

There are two main types of registration in ITIDA website and database: Individual (under a persona, e.g. IT professional) or ICT Company.

 

If you register as an Individual, ITIDA will personalize your experience. After you fill your details, we'll provide you with customized alerts based on your preferences.

 

For examples, if you are a university graduate, we will send you email alerts with the suitable programs open and eligible for you, internship vacancies available, or pieces of news you are interested in. 

 

While if you are an ICT Company, there are different benefits you can learn about from ITIDA Companies Database webpage.



How do I become a member of ITIDA [For Individuals]?

 

For non-registrars, click on the Register button on the top left of ITIDA website homepage.

 

Fill your details and click on the Register button at the bottom of the page. A Confirmation page will appear to tell you check your mailbox in order to activate your account.

 

You should receive an email from ITIDA_portal@itida.gov.eg email account with a link to activate.

 

Once you click it, you will be taken to an Activation page and your account should be activated now.

 

When you Sign In for the first time, you will be asked to apply a Persona for your account.

 

There are different personas available you can register under: Student, Media, Researcher, IT Professional, Business Professional, Entrepreneur, Investor or Startup. Select your favorite Persona. If you wish, you may change it later.


 

Once you apply your Persona, ITIDA will send you notifications and alerts on related updates.



How do I apply for the Student Persona as a member of ITIDA [For Individuals]?

 

The Student Persona is best for students currently enrolled in any academic year within any university/faculty based in Egypt.

 

When you Sign In for the first time, you will be asked to apply a Persona to your account.

 

Or: whenever you sign in to your account, you can choose My Persona from My Workspace (accessed from the drop down menu under your account name at the top of the page) to pick your persona.

 

There are different personas available you can register under. Press Apply Now beside Student persona to choose it.

 

 

In the Student Persona Form, you will be asked to fill some details like: full name in Arabic, national ID number, university, faculty, department, your current enrollment year, address, and field of interest. You will need to upload your CV.

 


It is better to prepare your details and documents in advance. The Student Persona apply page expires in 20 minutes so you need to manage your time on the page. You can browse this page only when you are signed in.



How do I apply for the Media Persona as a member of ITIDA [For Individuals]?

The Media Persona is best for journalists, foreign correspondents, reporters, newsmen, broadcasters, and editors. By subscribing to the Media Persona, press and media personnel receive press releases and news about the Information Technology Industry Development Agency and ICT sector in Egypt.

 

When you Sign In for the first time, you will be asked to apply a Persona to your account.

 

Or: whenever you sign in to your account, you can choose My Persona from My Workspace (accessed from the drop down menu under your account name at the top of the page) to pick your persona. Press Apply Now beside the Media Persona to choose it.

 

In the Media Persona Form (only accessible when logged in), you should fill some these details: your organization name/type, current position, media category, and address. 


How do I apply for the Researcher Persona as a member of ITIDA [For Individuals]?


The Researcher Persona is best for academic researchers of local universities and who are specialized in the information and communication technology.

 

Applying for the Researcher Persona – Follow the below steps:

 

When you Sign In for the first time, you will be asked to apply a Persona to your account.

 

Or: whenever you sign in to your account, you can choose My Persona from My Workspace (accessed from the drop down menu under your account name at the top of the page) to pick your persona.

 

There are different personas available you can register under. Press Apply Now beside the Researcher persona to choose it.

 

In the Researcher Persona Form (sign in required to access this form), you will be asked to fill some details like: full name in Arabic, national ID number, university, faculty, department, your current enrollment year, address, and field of interest. You will also have to upload your CV.

 


It is better to prepare your details and CV in advance. The Researcher Persona apply page expires in 20 minutes so you need to manage your time on the page.



How do I apply for the IT Professional Persona as a member of ITIDA [For Individuals]?

The IT Professional Persona is best for the information technology talents and professionals working in Egypt. 

 

Applying for the IT Professional Persona, follow the below steps:

 

When you Sign In for the first time, you will be asked to apply a Persona to your account.

 

Or: whenever you sign in to your account, you can choose My Persona from My Workspace (accessed from the drop down menu under your account name at the top of the page) to pick your persona.

 

There are different personas available you can register under. Press Apply Now beside the IT Professional persona to choose it.

 

In the IT Professional Persona Form (sign in required to access this form), you will be asked to fill some details like: full name in Arabic, national ID number, university, area of highest degree, years of experience in the IT field, current work status, field of IT experience, and certifications. Please upload your CV.

 


It is better to prepare your details and CV in advance. The IT Professional Persona apply page expires in 20 minutes so you need to manage your time on the page.



How do I apply for the Business Professional Persona as a member of ITIDA [For Individuals]?

 

The Business Professional Persona is best for those who work in any business discipline, rather than IT/ITES.

 

Applying for the Business Professional Persona – Follow the below steps:

 

When you Sign In for the first time, you will be asked to apply a Persona to your account.

 

Or: whenever you sign in to your account, you can choose My Persona from My Workspace (accessed from the drop down menu under your account name at the top of the page) to pick your persona.

 

There are different personas available you can register under. Press Apply Now beside the Business Professional persona to choose it.

 

In the Business Professional Persona Form (sign in required to access this form), you will be asked to fill some details like: current position, website, years of experience, phone office, fields of expertise, and certifications. Please upload your CV.

 


It is better to prepare your details and CV in advance. The Business Professional Persona apply page expires in 20 minutes so you need to manage your time on the page.



How do I apply for the Entrepreneur Persona as a member of ITIDA [For Individuals]?

 

The Entrepreneur Persona is for individual entrepreneurs who create new information technology businesses, ventures, projects or activities.

 

When you Sign In for the first time, you will be asked to apply a Persona for your account.

 

There are different personas available you can register under. Choose the Entrepreneur by pressing Apply Now

 

You will be asked to fill some details like: full name in Arabic, ID number, graduation status, your current employer, previous projects, background, technologies, and sector(s) you serve(d).

You should also upload some  supporting documents [CV, projects, researches, etc.].

 

It is better to prepare your details and documents in advance. The Persona apply page expires in 20 minutes so you need to manage your time on the page. 



How do I apply for the Investor Persona as a member of ITIDA [For Individuals]?

 

The Investor Persona is for new, current or potential investors in the information and communication technology sector of Egypt.

 

 

When you Sign In for the first time, you will be asked to apply a Persona for your account.

 

There are different personas available you can register under. Choose the Investor by pressing Apply Now

 

You will be asked to fill some details: name of company, year of establishment, sector, company headcount, investment size and contact person/title.

 


It is better to prepare your details and documents in advance. The Persona apply page expires in 20 minutes so you need to manage your time on the page. 



How do I become a company member of ITIDA and register in the Agency Companies’ Database?

 

For companies who wish to join ITIDA database, please visit our companies RegistrationForm.

 

You may also visit the Companies' Database webpage by clicking its button on the top right of the homepage. Click the register link at the bottom of the page.

 

Important Note

 

The registration process is long and complicated. You may need to have a dedicated employee to spend time on providing ample details ITIDA is asking you to fill in. Details are distributed among six main webpages as follow:

 

  • -  Login and company information: name, website, logo, etc.
  • -  Company profile: company's head, contacts, branches, products, key technologies, etc.
  • -  Company classifications: e.g. local apps, hardware, consulting, training services, etc.
  • -  Legal information: commercial registry number (CRN), form of business, owners, etc.
  • -  Financial information: turnover, sales, exports, etc.
  • -  HR information: functional area, functions of full time equivalents, management level etc.



How can a company member login to ITIDA website?



Where can I get press releases distributed to media outlets by ITIDA?

 

You can get press releases with ITIDA announcements and pieces of news in the Information Hub at the top right of ITIDA website homepage. A drop down menu will open a list of options. Press Releases come at the top of these options.

 

On ITIDA Press Releases webpage:

 


     -  Scroll down the page to read the headlines and snippets of ITIDA press releases.

     - Press the number of pages or right/left arrows to load more ITIDA news releases.

     - Search for specific press releases by data of issuing or keywords within.



Does ITIDA publish news about the local ICT sector?

Yes, ITIDA publishes pieces of news that mention updates, activities and achievements of the local ICT sector.

 

Go to the Information Hub top left of ITIDA homepage. From the drop down menu, choose news.

 

On ITIDA News webpage:

 

  •    -Scroll down the page to read the headlines and snippets of news.
  •    -Press the number of pages or right/left arrows to load more news.
  •    -Search for specific news by data of publishing or keywords within.



Where can I find reports and indicators about the Egyptian IT/ITES sector?

 

ITIDA dedicates an entire section for such reports. Go to the Information Hub drop down menu at the top right of the page. Pick Reports to land on a range of beneficial reports with facts and figures about the local IT/ITES sector from international data houses and consultancy groups.

 

On ITIDA Reports webpage:

 

  •    -Scroll down the page to read the titles and snippets about reports from Gartner, Everest, IDC and more.
  •    -Press the number of pages or right/left arrows to browse more reports.




SECC

Where can I get information about SECC services?

​Get further information about SECC services from the following:

 

(1)    Call our hotline 16248 and choose SECC from the voice message to be able to speak to a SECC representative.

 

(2)    Visit SECC’s official website and pick one of its services found in the Services section in the mega menu.

 

(3)    Email us at secc-services@itida.gov.eg or secc-services@secc.org.eg

 

(4)    When you are submitting the service request, a link under each service name will take you to comprehensive details.






How can I request a service from SECC?


You can follow these simple steps to order one of SECC services:

 


(1)Visit Request a Servicewebpage in the Services section from SECC website. 

 




(2) Select your company from SECC's list of registered companies. In case your company is not registered, please register your company in SECC database first.

 




(3) Select the service(s) you need to register for.

 




(4) Press the  Submit button at the bottom of the page.

 




(5) Ensure your selection to submit by pressing  OK.

 




(6) A Thank You page will confirm your submission.

 




 



What are the services SECC offers?

​​

SECC services include, but not limited to, Training and Certification, Consultancy, and Assessment services for a number of technology lines such as:

 


  -Agile

  -Blockchain

  -CMMI® for Development

  -CMMI® for Services

  -COBIT® 5 Framework

  -DevOps

  -Innovation Management

  -Disciplined Agility

  -ITIL® Training and Implementation

  -Open Data

  -Project Management

  -Semantic Technology

  -Six Sigma

  -Software Design Architecture

  -Software Reuse

  -Software Testing

  -Software Process Improvement (SPI)

  -TOGAF® 9

  -TSP/PSP




Does SECC offer international accredited certifications?

Yes, SECC is an accredited body to offer a range of training courses and certifications from international software institutions and foundations. 

 



SECC is the sole ESTB Certification Body for ISTQB certificates in Egypt for certifying testers on Foundation and Advanced levels.

 






SECC is an Accredited Training Organization to offer ITIL® Foundation and ITIL® Practitioner.

 






The Center joined ODI global network as "Cairo Node", the first ODI node in Africa to offer training programs, workshops, and events that promote and enable value   creation through open data in Egypt.

 





APMG-International accredited SECC as COBIT® 5 Accredited Training Organization, to deliver COBIT® 5 Foundation Level Training and Certification. COBIT® 5 is a framework for IT Governance developed by the ISACA organization, an Examination Institute of APMG International. 

 






SECC is a strategic partner to CMMI Institute, LLC in the Middle East possessing a number of qualified instructors and lead appraisers who have a demonstrated experience in process improvement. 

 



The Open Group Accredited certified that TOGAF® 9.2 from SECC is an Accredited TOGAF Training Course and complies with the TOGAF 9 accreditation requirements in the Open Group TOGAF® Certification for People program for Level 1 (Foundation) and Level 2 (Certified).

 







What is SPI for SME’s?


Software Process Improvement for Small and Medium Enterprises (SPI for SMEs) is a yearly program launched by SECC to help SMEs improve their software development process. The program's modules are derived from the SEI® CMMI® model.


 



Throughout the program, SECC consultants provide you with a complete software development methodology, the Software Process Improvement Guide (SPIG) Product Suite driven from the main concepts of the CMMI® model of the SEI®.

 






Utilizing this product suite and many years of customization experience from SECC expertise, you will be able to improve your software development process to increase profitability and consequently customer satisfaction.

 






What does SECC offer for SMEs in its SPI program?

​​

SECC offers a range of services custom-tailored for small and medium enterprises to embark on their software improvement journey.

Software Process Improvement services offered by SECC to SMEs are:

 

-SPI Training

-SPI Consultancy

-SPI Training 

-SPI Assessment

 

Reap the benefits of SPI for SMEs and register now.

 





What is the project duration of SPI for SMEs and how much does it cost?

The SPIG services are delivered over a span of 9 months in one bundle collectively to a group of small and medium enterprises (SMEs) in projects regularly entitled (SPI for SMEs) programs that SECC opens at the beginning of every year. ​

 


SPI for SMEs cost is only EGP 14,600.

 


Members of Egyptian Information, Telecommunications, Electronics, and Software Alliance (EITESAL), Chamber of Information Technology and Communications (CIT), and members receive 10% discount through a formal letter from these NGOs.






IPR

What are the services IPR office provides?

The Intellectual Property Rights office, IPR office, of ITIDA, provides the following services:

 

-Deposit computer programs and databases and websites.

 

-Grant licenses for software companies and cyber (Internet) cafés and computer games to start their activities.

 

-Grant licenses for copying, selling and distributing software products.

 

-Contain actions of licensing and operating software.

 

-Support local economic courts through providing specialized training courses to prosecutors, police officers and judges besides providing technical expert reports to the assigned cases of violating Intellectual Property Law number 82 of the year 2002.

 


What are the fees and documents required to issue a Deposit Certificate for a new software product, or a new version of current software product?

The IPR Office requires the following documents to issue a "Deposit Certificate" for your new software product or a new version of your current one.

 

 (1) Two copies of your software product saved on a storage medium (on two Flash Memories). Place a sticker on each Flash Memory with the version number and date of your software product.

 

(2) Print the first and last 10 pages of your software product programming code or what is equal to 10% of its source code. You should bring the entire code on a laptop for us to compare.

 

(3) Provide the main print screens of the program/software.

 

(4) Provide a description for the following:

 

-The program/software.

 

-Its functions.

 

-How is it used.

 

-Programming language used to develop it.

 

-On which Operating System it can operate.

 

 

(5) All contracts related to licenses for financial exploitation of others in case of transferring the financial rights to a person other than the author/creator of the program/software. 

 


(6) A CD that saves: all print screens, a scanned copy of the deposit form after being filled, as well as scanned copies of all the documents attached.

 

(7) An ID copy of the applicant (depositor).

 

(8) If the author/creator of program/software is an individual, bring a copy of his/her ID.

 

(9) In case the author/creator is a body corporate (companies, bodies, institutions, associations, etc.), bring a copy of the following: commercial register (or publicity decision), tax ID, company contract, responsible manager ID, and practicing license.

 

The fees to issue a "Deposit Certificate" for new software products are:

 

-EGP 50 for non-educational software products

 

-EGP 25 for educational software products.

 



What are the fees and documents required to issue a Restriction on Action License?

The IPR Office requires the following documents to issue a license of Restriction on Action:

 


(1) An ID copy of the applicant.

 



(2) If the acting parties are individuals (natural persons), ID copies are required.

 


(3) In case the acting parties are legal persons (companies, bodies, institutions, associations, etc.), we require scanned copies of the following:

 

-commercial register (or publicity decision).

 

-tax ID.

 

-company contract.

 

-responsible manager ID.

 

-practicing license.

 

(4) The contract between the two parties, waived the financial rights of the software from one party to another and must be Certified.

 

(5) The original copy of the software deposit certificate.

 


Note: we require to see your original copies of the above mentioned when applying.

 

The below fees apply for Actions on Restrictions:

 

-Transfer of ownership to another: EGP 25.

 

-The Certificate: EGP 50.

 



What are the fees and documents required to issue an Activity License for new software products, IT enterprises, net cafes, and computer games shops?

The IPR Office requires the following documents to issue an "Activity  License":

 


(1) Copy of the commercial register (or publicity decision).

(2) Copy of the tax ID.

(3) Copy of the company contract.
(4) Copy of the responsible manager national ID.

(5) Criminal record.

(6) Copy of lease/ownership contract or allocation decision (valid covering the licensing period).

(7) 1 photograph of the responsible manager 4x6 colored with white background.

(8) A sketch for IT/programming companies or 2 photographs (outer and inner) of new cafes or games shops.

 


Note: we require to see your original copies of the above mentioned when applying.

 

The below fees apply for Activity Licenses:

 

-Licenses for non-profit entities: EGP 100.

 

-Licenses for-profit entities: EGP 150.



Is IPR office in charge of patents, trademarks and all aspects of copyrights?

No, the Intellectual Property Rights (IPR) office, of ITIDA, is only responsible to enforce the Intellectual Property Law number 82 of the year 2002 concerning software and databases. The IPR Office (1) protects the intellectual property rights with regard to computer works, (2) raises awareness on the importance of such protection, (3) offers technical and legal advice in this regard, and (4) builds relations with all sides involved in IPR protection at various levels.  


What are the working hours of the IPR office?

​Sunday to Thursday from 8:30 AM till 2:30 PM


How can I get further information about the IPR services?

Call ITIDA hotline at 16248 and our representatives will gladly answer your questions or inquiries.

 

You may also email us at IPR@itida.gov.eg.

 


More information about us can be found in the IPR Office page.




ITAC

What is the mission of ITAC program and what projects does it fund?

The Information Technology Academia Collaboration (ITAC) is one of ITIDA's programs with a mission to bring value to the Egyptian ICT industry by fostering collaboration between industry and academia. ITAC aims at developing R&D based innovative products and services that put Egyptian ICT companies in a leading position in the ICT market, both locally and internationally.

 

Currently, ITAC funds the following:

 

1. Collaborative Funded Projects (also known as CFPs):

  • Preliminary Research Project (PRP)
  • Advanced Research Projects (ARP)
  • Product Development Projects (PDP)

2. The Egyptian Spanish IT Innovation Program (ESITIP)

University Student Projects (better known as USPs) fund student graduation projects of students enrolled in Egyptian universities.


What shall I do to apply for ITAC collaborative research project fund?

ITAC accepts proposals for Collaborative Funded Projects within the frame of rounds or calls announced around the year on our CFPs webpage.


On the same page, you can find the Resources section with ITAC Guides, Templates, Reports and Presentations and ICT R&D Newsletters.


What shall I do to apply for the graduation project fund?

ITAC accepts proposals for Collaborative Funded Projects within the frame of rounds or calls announced around the year on our CFPs webpage.


On the same page, you can find the Resources section with ITAC Guides, Templates, Reports and Presentations and ICT R&D Newsletters.


How can I learn about previously funded projects and their statistics?

ITAC issues ICT R&D newsletter in Egypt. Check the Newsletters section at the bottom of ITAC CFPs webpage.

Download the list of accepted graduation projects – round#15 (2019-2020).

Go to the Egyptian-Spanish IT Innovation Program webpage and learn more about ESITIP schedule.

Learn more about the List of Collaborative Funded Projects (R1:R27).


Can an ICT company have two concurrent ITAC Projects?

​An ICT company cannot have two concurrent ITAC funded projects. However, it can submit a new proposal if the current funded project is approaching an end where the ICT company should return the due amount of "partial fund return" before receiving any further support from the program. Please visit Partial Fund Return Policy for more details.



Delivery Centers & Offshoring

Are there financial & non-financial incentives for foreign investors?

 

As of 2022, ITIDA has developed a new incentive scheme (financial & non-financial) for years 2022 -2026 for new and existing investors. Learn more here

 


Why Explore Egypt?

 

In a continuously disrupting world, Egypt as a destination provides business leaders with the resilience, innovation and responsiveness required to successfully launch and lead a sustainable business. Capitalizing on its strategic location and time zone coupled with its abundant pool of highly skilled and multi-lingual talents versed in +20 languages, delivery centers can achieve build a scalable business achieving exponential growth and global presence. Today business leaders can grow more efficiently without weighing down their budgets when choosing to set up their operations in Egypt saving up to 70% operating costs (vis a vis other leading offshoring destinations according to EY study). To learn more Explore Egypt

 



What does the ICT industry look like in Egypt?

 

ICT industry is known to be the fastest growing sector in Egypt with a growth of 16% creating 280K jobs (30%+ women participation). This has been fueled by the increased number of MNCs (including Fortune 500 companies) setting up in Egypt and the exponential growth of ICT exports reaching $4.5B in 2021. The Egyptian ICT sector is capitalizing on the pivotal location and abundant talent pool (low attrition rates 10-15%). To learn more Explore Egypt

 


What is ITIDA’s current strategy for the ICT industry sector?
What types of companies are targeted for FDI?

 

Emerging areas of play for Egypt are contact centers, CADM, embedded software, corporate services, testing, vertical BFSI and vertical high-tech. Learn more about Egypt's ICT industry here or you can use our companies database to see which companies are presently operating in Egypt.

 


I am currently exploring Egypt as a destination, who can I talk to?

 

​For any inquiries, please feel free to send us an email at intl.marketing@itida.gov.eg and our marketing and business development team will be able to assist you.

 



Where can I find reports and whitepapers on the ICT industry in Egypt?

 

You can visit our information hub for more data and insights on ICT industry in Egypt here

 



Events and Exhibitions

What is the Events program about?

ITIDA's events participation funding program helps promoting Egypt within the regional and global ICT sector. The Agency has an established events strategy of exhibiting at the world's leading industry events.

 

Our primary objective of this strategy is to raise awareness of Egypt's offering to local and multinational organizations and to showcase its dynamism as a world-class outsourcing location.

 

ITIDA aims at (1) supporting local companies penetrate international markets, (2) establishing new business leads, and (3) increasing exports of products and services.

 



Which services are covered under the Events program?

Collective Events Participation offers an opportunity for companies to participate under the Egyptian Pavilion in the most exposed and highly rated IT events around the world as part of the Egyptian delegation.

 

-Companies are offered a particular package to participate as exhibitors under ITIDA's auspices in a branded country pavilion in specific events.

 

-For more information about our annual events calendar, please check ITIDA's events webpage.



What kind of financial support is offered by ITIDA in the Events program?

​ITIDA offers financial support directly to ICT companies through a variety of packages according to the chosen event. These packages cover a range from 50% to 80% of the total package cost.

 

Each package has its own unique support regardless of the company's size or its number of participants under ITIDA's support. Those packages are related to which image the company opts for.


What are the eligibility criteria for applying companies?

Companies participating in the events program should meet the following eligibility criteria:

 


  

  -Egyptian-owned company with more than 50% Egyptian ownership (or under control of an Egyptian board for public companies).

 

  - Headquartered in Egypt with at least 80% of company payroll based in Egypt.

 

  - Have at least 10 registered full-time employees.

 

  - Registered on ITIDA's online database. Unregistered companies can fill in ITIDA's registration form to be a member.


What are the companies’ selection criteria for participation in Collective Events Service?

In order to select the final participating companies, ITIDA applies the following criteria on all requested companies:

 

-Relevancy of the company's activity versus exhibition specialization.

 

-Relevancy of the company's activity versus IT strategy.

 

-Experience of the company in the Egyptian market.

 

-Export experience or export potential.

 

-Availability of quality certifications

 

 

Each company, at the end of the selection process, will be granted a final score and companies are chosen as per the final scores and the required number of participants which varies from an event to another.


How to apply for any of the services of the program?

Collective Events

 

 Registration for the collective events service is usually opened a couple of months before the event dates. Interested companies should check ITIDA's website on a regular basis for updated information about the registration dates. Also, companies registered on ITIDA's online database should receive email notifications with all the updates regarding the registration and available packages for the collective events service.


How can I reach the events team?

​For any inquiries regarding the events program, please contact the events team at  internationalevents@itida.gov.eg  or call ITIDA hotline at 16248 .



Export-IT Rebate Program

What are ITIDA Export-IT Rebate Program’s Eligibility Criteria?

Beneficiary Company's Ownership

 


Direct Egyptian ownership (direct ownership of Egyptian individuals and/or Egyptian companies) should represent more than 50% of the beneficiary company's capital. Direct Egyptian ownership means that the beneficiary company should be more than 50% owned by Egyptians whether individuals or companies established in accordance with the Egyptian law.

 




Therefore, companies established abroad – whether partially or wholly owned by Egyptians - will not be eligible when calculating the percentage of the Egyptian ownership. Companies with floating shares are requested to submit report from Misr for Central Clearing, Depository and Registry (MCDR) شركة مصر للمقاصة والقيد والإيداع المركزي illustrating the percentage of Egyptian ownership as of end of program year. 


Beneficiary Company Headquarters

 


Company should be headquartered in Egypt.

 


Egyptian IT startups (established since 5 years at maximum) are excluded from "headquarters in Egypt condition".

 


Notes

 


-Companies established under the Egyptian law in Free Zones in Egypt could be eligible under the program.

 


-Large companies as per ITIDA classification whose total annual revenues exceed EGP 200 million are not eligible for participation in the Export-IT Rebate program.




What are the Types of Services Eligible under the Export-IT Rebate Program?

Types of services eligible under the Export-IT Rebate program:

 

-Software development.

 

-Information and communication technology (ICT) services in addition to ICT-enabled services*.

 

-Pure hardware exports are excluded.

 

-Embedded software/devices includ ed in the export sales agreement or were considered necessary for the delivery of the service can be included in export support calculations based on export contract, program consultant review report and based on Export-IT committee's decision. 

 


* Cases of ICT-enabled services would be presented to Export-IT committee on case-by-case basis for their review and decision on their eligibility under the program.

 

Note


 


Company's programs exported should be registered in ITIDA Intellectual Property Rights (IPR) office. Selling program licenses of other companies without any value added is not considered eligible for rebate under Export-IT program.




What Kind of Export Sales could be Eligible under the Export-IT Program?

All export sales of the above-mentioned services contracted and made prior to or in the program year can be eligible under the Export-IT Rebate program provided that the related export proceeds were transferred by importers and collected by the company in the program year as evidenced by the statement of company's bank account maintained in Egypt (i.e. cash-bases rather than accrual-bases).

 


Export proceeds should be "Traceable". Transfers to the company's bank account maintained in Egypt should be linked to export projects (for example: through invoices issued by company to importer, importer mentioned in the contract should be the one conducting the transfer, etc.).

 


Export sales should be realized by the company applying for the program (not by affiliate companies located abroad). Export proceeds should be accounted for in the company's financial statement.

 


Proceeds collected in company's branches/subsidiaries abroad and not further transferred to the company's bank account maintained in Egypt are excluded. It should be noted that export proceeds transferred in company's bank account should be traceable to export transactions.

 


Exports sales made by the applying company - even if contracted by the company's affiliate/subsidiary located abroad – can be eligible under the program provided that a proper invoicing system is applied and other program conditions are satisfied.

 


Proceeds collected in personal accounts of one or more of the company's owners are excluded even if the amounts were further transferred to the company's bank account.

 


Export proceeds collected in cash or transferred in EGP would not be eligible under the program.

 


Only services made to companies located outside Egypt - with the exception of services made to international organizations – are considered exports.

 


In case of the importer is an affiliate, sister company, has the same owner(s), etc., the applying company should present contracts, invoices and bank statements evidencing export transactions with the end client.




How is the Value Added Calculated?

For Micro, Small and Medium Companies (<50 M EGP)

 

The "Value Added" is the difference between eligible export sales proceeds collected in the company's bank account maintained in Egypt during the program year and all non-value adding costs directly related to the export transaction claimed under the program such as:

 

-Cost of software licenses purchased for the export contracts.

 

-Cost of connection circuits in the case of call center companies and the value of equipment.

 

-The costs of travel and accommodation payed by the importer if expressly stated in the contract of sales or documents of the export operation.

 

Costs that are NOT deducted from export proceeds: salaries, operating and overhead costs are not excluded from the value of the collected export proceeds. Also, bank charges, Consultation and Outsourcing are not deducted from the collected amounts.

Exports subsidies include any contracts or agreements signed in the program year or earlier; however, the payment of export subsidies should be done on cash basis for only the program year, and after verification of receipt of the issuing company in the program year to its bank account in Egypt of the value of exports subsidized and not on an accrual basis.

 

For Medium (>50mn EGP) / Large (≤200mn EGP)

 

The "value added" of the current year – the value added of the previous year approved under the program.

 

Note

 


Medium-sized companies (total revenues more than 50 million) that export new services, especially technology Robotics Process Automation (RPA), Data Science, Artificial Intelligence (AI) or companies that have succeeded in opening new export markets) are excluded from this term.



How is the Support Value Calculated?

Main Support is 10% up to 20% maximum of exports value-added based on the company's size.

Additional Support

 

-5% for companies exported e-Commerce, e-Design, e-Gaming and e-Health services.

 

-5% for companies operating or having branches in one of the new technology parks (with EGP 500K maximum per year).

 

-10% for new companies with a maximum of EGP 500K (without increase in the support ceiling).

 

-10% for companies operating in governorates other than Cairo, Giza and Alexandria with a maximum of EGP 500K (without increase in the support ceiling).

 

Notes

 

-Ceiling of EGP 2.5 million per company/holding co./companies with same owner(s).

 

-Ceiling of EGP 3 million for companies operating or having branches in one of the new technology parks.

 

-The subsidy granted to the company should not exceed the amount indicated/mentioned in admission form to the program.

 

-Exact support percentage is announced at the end of the program according to the budget approved for the entire program and the applications received.

 

-Support amount (if approved) will be disbursed to eligible companies in Egyptian pounds.

 

-Support amount is NOT tax exempted.

 

-Timeframe for receiving complaints is maximum 2 weeks from date of support announcement.





What are the Documents Required under the Export-IT Rebate Program?

The following is a brief list (details of requested documents are available in the Export-IT's Terms & Conditions document).

  • Export-IT Beneficiary Company Application Form.
  • Audited Financial Statements for the program year along with the threes certificates requested from the "external auditor": exports related cost, ownership and revenues.
  • Full income tax report.
  • Recent Commercial Register.
  • Tax Card.
  • Recent Article of Incorporation with all related amendments.
  • Copy of the company's social insurance printout including total number of insured employees استعلام عن بيانات منشأة قطاع خاص.
  • Activity Licenses for Software Companies.
  • Chamber Of Information Technology & Communication (CIT) or Digital Economy and Technology General Division (DETGD) membership receipt.
  • Signed export sales contracts, agreements, purchase orders, master agreements and all related amendments.
  • Related export sales invoices for exported items.
  • Related cost of revenue and purchase invoices for purchased materials (software licenses, etc.).
  • Consultancy contracts/agreements for external consultants (if any).
  • Evidence of Service/Product delivery, client acceptance and collection of revenue proceeds. This includes:

    - Copy of overseas client sign off or acceptance statement for confirmation of receipt of goods and/or services.
    - Statement of company's bank account maintained in Egypt illustrating receipt of export proceeds transferred by the importer (company account bank statements, swift transfers to company's account, credit advice to company's account, etc.). Bank documents should clearly include remitter (importer) name, transfer date, transfer amount and currency, beneficiary company name and account number.

- For telemarketing or electronically transmitted sales, company should submit copy of bank cheque issued in the name of the exporting company or company's bank account statement illustrating collection of proceeds related to the export transaction, report issued by system including transaction details as well as copy of transaction screenshot.


You can visit Export-IT 2019 & 2020 (11th & 12th Rounds) to see a sample of the documents required to register in Export-IT Rebate Program.


Notes

In case the importer is an affiliate, sister company, has the same owner(s), etc., the applying company should present contracts, invoices and bank statements evidencing export transactions with the end client.



Learn to Go Offshoring (L2GO)

What is L2GO?

L2GO is a training program that focuses on the languages and soft skills required to work in the outsourcing sector, especially contact centers. The Program aims to train 10,000 students and graduates.


Who is eligible to join the L2GO program?

- University students who have completed the third academic year.
- New graduates and job seekers. The maximum age limit is 30 years.
- The applicant's language level must be A2. Note: a language level assessment is carried out before the training starts.


Is the program free?

500 EGP should be paid once to the training company, and to be refunded after the training is completed.


What are the available languages ?

- English, French and German.
- In addition, soft skills training is available for those who finish B2 level.


What are the participating training companies? Can I choose a company to train me?

Yes, you can select a company to train you, as per the language provided and the company’s location in the case you chose class-based training.
You can see the available companies list from here


How to register in the program?

Via the program page


Is the training offered online or in person?

More than one training method will be available, and the appropriate method will be chosen for you with the training company (online learning, attendance at training location, or the hybrid model).


Is it possible to register in two languages?

You can only enroll in one language training.


Are jobs provided for graduates of the program?

There are many job opportunities available in the outsourcing industry in local and international companies. Graduates will be connected to the labor market upon graduation.


What is the outsourcing industry?

- ICT Egyptian companies offer multiple business services outsourced by global companies. Software development, software testing, IT consultancy, app development, technical support, customer service, and call centers are among these services.

 

- Local firms provide outsourcing services for global businesses with high quality and in multiple languages, as English, French, Italian, German, Arabic, Greek, Portuguese, Hebrew, etc. They offer network solutions and design, data processing, database management and CRM systems.

 

- In addition, telemarketing, sales and professional services, including: technical advice to set up call centers, technical consultancy of call centers operation, contact centers training and value-added services, such as: human resources outsourcing (HRO).

 

- Egyptian companies can provide facilities and infrastructure for call centers, hosting and supporting operations of other call centers, data management, accounts, finance, customer data management, as well as various technological solutions. The companies serve those international bodies in various sectors as financial, health, educational and many other sectors.

 



For more inquiries about the program:

Please visit the program page



Summer Internship Support(SIS)

Where will be the Summer Internships training held?

 

​Locations and names of companies where Summer Internships training will be held are to be determined once they register to offer interns. Companies are currently registering.

 




Will training be online or on the company premises?

 

The Summer Internship is a hybrid program. Each company offering an internship will offer a training method (mode) according to its needs and ability of providing the training. 

 







What are the required specializations (Testing, SW development, etc.) to join the intern?

 

​All specializations are required and again according to the companies' requests.

 





When will the training begin?

 

The training takes place from July till the end of August. 

 








For more inquiries, who should I contact?

 

​If you need further assistance or ask for more details, send an email to itidasis@itida.gov.eg or visit ITIDA Summer Internships